MELBOURNE, VIC – The Victorian government has launched a search for a new operator to take over the Melbourne commuter rail network, with the contract set to begin in late 2027. The move comes as the current operator, Metro Trains Melbourne (MTM), sees its $A 6.3 billion contract expire after an extension pushed its end date from 2024 to 2027. This decision marks a fresh chapter for one of Australia’s busiest rail systems, which spans 998 kilometres and serves millions of passengers annually.
The network, which includes over 220 stations and employs nearly 7,000 staff, has seen significant growth in demand, with passenger numbers rising 10% each year—far outpacing the initial 3-4% projection when MTM took over in 2009. This surge has driven major infrastructure upgrades, including the upcoming Metro Tunnel, due to open in 2025, and the ambitious Suburban Rail Loop—a 90-kilometre autonomous orbital line linking key lines via Melbourne Airport. These developments signal Victoria’s commitment to modernising its public transport.
The tender process kicks off this month with a registration of experience (ROE) phase, followed by an expression of interest (EOI) stage. The government aims to “raise the bar” for service delivery, focusing on improved punctuality and customer outcomes. This follows criticism of MTM’s past performance including safety concerns raised by unions in 2012, and comes alongside other transport enhancements like 140 extra weekly bus services on Route 390.
Transport Minister Gabrielle Williams highlighted the importance of the change, saying, “This refranchise is a chance to deliver a world-class commuter network for Victorians.” As Melbourne’s population is projected to hit 9 million by the 2050s, the new operator will play a key role in supporting the city’s growth and connectivity. Interested parties are encouraged to register as the state looks to build on its evolving transport landscape.
